> open ./work/volunteer-matching-platform

Volunteer Matching Platform

AI-powered solution to match volunteers with opportunities and help the community respond to SOS cases

B2C / B2BSocial GoodAI PoweredAdmin & User Roles

Type: B2C / B2B
Scope: Product design, AI UX, frontend & backend
Highlights: Multi-role platform: volunteers, organizers, admins
Timeline: Live product

The story

At the heart of the platform is Nour — an AI assistant that turns messy, urgent moments into clear, actionable SOS cases the community can respond to. Nour listens with empathy, asks the right follow-up questions, and structures every request so volunteers, organizers, and admins can act fast. Around her, we built a full ecosystem: opportunity discovery, event creation, organizer tools, and an admin command center — all designed to move people from intent to impact.

Nour AI assistant chat interface — > Nour — AI SOS assistantNour is the empathetic AI core of the platform. She guides users through urgent moments with thoughtful follow-ups, turning raw, emotional messages into clear SOS cases the community can act on — available 24/7, with care built into every reply.

Explore opportunities feed — > Explore opportunitiesA personalized discovery feed that matches volunteers with opportunities based on their interests, skills, and city — from children's literacy to environment, elderly care, and food aid.

SOS cases list with priority filters — > SOS casesA live feed of urgent, AI-structured cases with priority levels, location, and real-time viewer counts — designed so the right volunteer can step in within minutes.

Multi-step create volunteer event flow — > Create event flowA guided, multi-step flow that walks organizers through everything from organizer details to safety, registration, and impact — making it easy to launch high-quality events.

My events organizer dashboard — > Organizer dashboardOrganizers manage their pipeline in one place — drafts, pending review, approved, and archived events — with volunteer counts and quick access at a glance.

Admin dashboard with platform metrics — > Admin command centerA platform-wide control room: review queue, approvals, SOS reports, organizer vetting, and community metrics — giving admins full oversight of impact across the network.

Admin dashboard platform metrics overview — > Platform metricsReal-time metrics across open SOS cases, live and past events, registered users, and active communities — surfacing the health and momentum of the entire platform at a glance.

Next project

Community & Networking Platform